Reliability, Transparency, and Partnership
Responsibility, Transparency & Respect
Since our founding in 2012, Japanese culture has been the foundation of our approach. Respect, courtesy, honesty, and integrity guide our interactions with clients, suppliers, and employees.
We stand for:
- Open communication
- Transparent processes
- Reliable collaboration
Mutual support within the team
Uncompromising Quality
Our products come from the world’s best tea-growing regions in Japan and are certified according to EU organic standards.
Our quality principles:
- Strictly controlled raw materials
- No pesticides or GMOs
- Compliance with – and exceeding – legal food standards
- Full traceability from producer to consumer
Our products deliver exactly what their specifications promise – guaranteed.
Sustainability & Environmental Responsibility
Ecological responsibility is a core part of our operations.
We focus on:
- Resource-efficient processes
- Conscious use of packaging
- Optimized logistics and our own transport fleet
- Promotion of alternative drive technologies
- Training and raising awareness among our employees
Our goal is a sustainable, forward-looking corporate approach.
Partnership & Reliability
Our relationships with clients and suppliers have developed over many years. Long-term agreements ensure consistent quality and continuous availability.
We maintain regular communication with our partners to develop new products, coordinate production steps, and anticipate needs proactively.
Food Safety & Product Protection
Our goal is to ensure the highest level of product safety and compliance.
Our approach to a culture of food safety:
- Implemented food safety management systems
- Risk awareness among all employees
- Open error culture and continuous improvement
- Close cooperation with authorities and testing institutes
To prevent food fraud, every shipment is carefully inspected and additionally assessed sensorially by our expert team.
Mindful Collaboration
We foster a partnership-based approach at eye level – with producers, service providers, clients, employees, and, not least, with our environment.
Respect, reliability, and conscious use of natural resources form the foundation of our sustainable collaboration.
