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Your Questions –
our Answers

There is much to be clarified in the run-up to a long-term collaboration.

Organic Japanese Matcha for Business Customers

Looking to source organic Matcha in larger quantities or launch your own branded Matcha product? Our FAQ provides clear answers to the most common questions about Matcha grades, certifications, packaging options, shipping, product development, and safety testing. Transparent, reliable, and tailored to the needs of the food industry, trade, and gastronomy.

Your questions about the products

What Matcha grades do you offer for business customers?

We offer various grades of organic Japanese matcha, including:

  • Premium Ceremonial Grade – ideal for pure enjoyment
  • Classic Ceremonial Grade – perfect for traditional preparation
  • Culinary Grade – excellent for baking, smoothies, and lattes

Where does your Matcha come from?

Our Matcha comes from certified organic farms in Japan, primarily from Uji and Kagoshima.

Is your Matcha certified organic?

Yes, our Matcha is certified according to the EU Organic Standard. Additionally, our company is IFS-certified.

Can we receive samples in advance?

Yes, we offer paid samples. The cost will be credited towards a future bulk order.

Can you support us with product development?

Yes, we are happy to advise you on formulations, blends, and the optimal use of Matcha in your products.

Is there an overview of the entire product range?

Of course! You can find our complete product portfolio, tailored to retail and wholesale, in our catalog. It includes all packaging options and our innovative organic matcha products, such as:

  • Tins, pouches
  • Bulk goods / large-volume packaging
  • Organic matcha capsules as dietary supplements
  • Organic matcha capsules for Nespresso machines
  • Accessories such as bowls or matcha whisks

For our organic matcha tea grades, the product catalog also lists the available pack sizes and packaging formats.

Your questions about packaging solutions, delivery and logistics

Do you offer bulk packaging or custom-branded packaging?

Yes, we provide bulk packaging (1 kg, 5 kg, 10 kg) as well as private label solutions. Your logo and design can be customized on the packaging.

How is shipping handled, and what are the delivery times?

We ship across Europe (and beyond if required) using reliable shipping partners. Delivery time depends on quantity and location, typically 3-7 business days.

Which countries does ZEEKEI ship organic matcha products to?

We ship throughout Europe (and beyond, if required) using reliable shipping partners.

Are there minimum order quantities (MOQ)?

Yes, the minimum order quantity is:

  • 1 kg for loose Matcha orders
  • 100 units for private label products

Can we receive samples in advance?

Yes, we offer paid samples. The cost will be credited towards a future bulk order.

What payment methods do you offer?

We offer invoicing for customers with verified creditworthiness. For new customers, we request prepayment.

Do you offer volume discounts for larger orders?

Yes, we offer tiered discounts for larger order quantities. Please contact us for a customized quote.

What services do you offer in the area of white label and private label?

We offer both white-label and private-label solutions, covering everything from product development to filling and packaging, as well as quality assurance and logistics.

Quality and Safety Testing

Is your Matcha tested for pesticides?

Yes, our organic matcha is regularly tested for over 500 pesticide residues. The analyses are conducted by independent laboratories and comply with the strict EU limits for organic products.

How is radioactivity checked?

Each batch of our matcha is tested for radioactive contamination (e.g., Cesium-134 and Cesium-137). All values are well below the permissible limits set by EU regulations.

Is your Matcha tested for MOSH/MOAH?

Yes, our Matcha is examined for mineral oil hydrocarbons (MOSH/MOAH). The results confirm no detectable contamination.

Are there tests for PAHs (Polycyclic Aromatic Hydrocarbons)?

Yes, our products undergo regular PAH testing. All values are significantly below the EU food safety limits.

Does your Matcha contain pyrrolizidine alkaloids (PA)?

Our organic Matcha is regularly tested for pyrrolizidine alkaloids (PA). The results are below the detection limit or within safe levels.

Are heavy metal analyses conducted?

Yes, our Matcha is tested for heavy metals such as lead, cadmium, arsenic, and mercury. All results comply with strict EU regulations.

Is your Matcha tested for aluminum?

Yes, aluminum levels in our Matcha are regularly monitored. The values remain within the legal safety limits for consumption.

How is microbiological safety ensured?

Each batch undergoes microbiological testing, including checks for:

  • Total plate count
  • Yeasts and molds
  • Enterobacteriaceae
  • E. coli
  • Salmonella

Our Matcha products comply with EU food safety and HACCP standards.

Any Further Questions?

Can’t find the information you’re looking for?
Feel free to call us at:
+49 8193 9980291